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Resume

Experience

January 2024 - April 2025

Research Analyst

ZoomInfo/CloudFactory

Nairobi, Kenya

  • Researched, organized, and interpreted company data.

  • Built the company profiles and added NAICS and SICS codes according to the gathered data.

  • Continuously improved the performance data by providing tailored feedback whenever needed.

  • Analyzed the reviewer's feedback to identify the trends and patterns to improve my performance.

October 2023 - November 2023

GIS Officer

KPLC

Kiambu, Kenya

  • Collected data on the meter boxes of the various households within my allocation.

  • Mapped the meter numbers to the correct meter boxes and transformers of the households.

  • Utilized the ArcGIS Field Map to locate, capture, analyze, and store the data in the database.

January 2022 - March 2022

IT Intern

KPLC

Nairobi, Kenya

  • Installed and configured computer hardware, software, networks, and systems such as SAP, IMS, DTMMS, and more.

  • Assisted users in creating software solutions and provided detailed explanations of the procedures.

  • Assisted in labeling and maintaining inventory records and provided accurate documentation.

  • Conducted user training for basic hardware and software use.

  • Troubleshot and resolved issues with software, hardware, and network, and updated on LAN Support System.

  • Responded to priority incidents and alerts through various channels like phone calls, Emails, and in-person interactions at the IT Service desk.

  • Created accounts for new users and assisted with passwords and login problems.

  • Analyzed records and logs to identify underlying trends and potential problems.

January 2019 - March 2019

Community Work

Zion Children's Home

Nairobi, Kenya

  • I integrated technology to boost children's engagement and track their progress in school.

  • Developed an optimized learning environment by analyzing the children's behavior and engagement metrics.

  • Improved the children's grades by analyzing their performance data and identifying the areas they each needed to work on.

  • Individual tutoring based on the performance analysis was offered to help them improve their grades.

  • Engaged the children in various physical activities to make them active.

Education

2017 - 2022

Strathmore University

BBIT

Nairobi, Kenya

I pursued a Bachelor of Business Information Technology with a specialization in Business Intelligence, where I developed a deep understanding of how data operates in real-world business contexts. My academic background provided a strong foundation in key areas such as numerical methods, mathematical modeling, and statistical analysis. Through this, I gained valuable problem-solving and critical thinking skills, abilities essential for analyzing complex datasets, interpreting patterns, and making data-driven decisions.

Professional skillset

Data Analysis

SQL, Microsoft Excel, Python, R, Google Sheets

Databases

SQL, MySQL, Microsoft SQL Server

Data Visualizations

Tableau, Power BI, ggplot2, Matplotlib

Data Cleaning & Preparation

Data validation, removing duplicates, handling missing values

Data formatting (dates, currencies, etc.)

Statistical Analysis

Hypothesis testing, Regression analysis, Descriptive statistics

(mean, median, mode, standard deviation), Statistical inference

and probability

Exploratory Data Analysis (EDA)

Identifying trends, patterns, and outliers, understanding distributions, correlations, and relationships between variables.

Soft Skills

Problem-Solving & Critical Thinking, Project Management, Attention to Detail, Communication, Collaboration & Adaptability.

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